Throughout history, technology has often taken over routine tasks and allowed humans to focus on higher-value activities.
- Calculators reduced the need for manual arithmetic.
- GPS reduced the need to memorize maps.
- Computers reduced repetitive paperwork.
- Search engines reduced the need to remember vast amounts of information.
AI could simply be the next step. If used correctly, it can:
- Accelerate research.
- Remove repetitive administration.
- Draft documents and reports.
- Improve accessibility for people with disabilities.
- Allow experts to spend more time on judgement, strategy and creativity.
Intertek Moody continues to search opportunities to optimism utilization of AI to support field service activities.

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